Data Protection Statement of Ferrum

In this data protection statement, we provide information about how we collect and process personal data.
Personal data is defined as all information that relates to an identified or identifiable person



It is normally possible to use Ferrum’s website without providing any personal data. Insofar as our website
does collect personal data (for example, name, address or email addresses), this is done voluntarily
wherever possible. This data is not passed to any third party without your explicit consent.

Responsibility

Where no other party is specified for individual cases, Ferrum is responsible for the data processing described here. If you have any concerns relating to data protection, you can contact us using the following details: 

Ferrum | Data Protection | Industriestrasse 11 |
5503 Schafisheim | Switzerland | T +41 62 889 14 11 | ferrum@ferrum.net

EU-Representative

The representative of Ferrum in the EU is:

Hiller GmbH | Datenschutz Ferrum Schweiz | Schwalbenholzstrasse 2 |
84137 Vilsbiburg | Germany | datenschutz@hillerzentri.de

Use of Google Analytics

http://tools.google.com/dlpage/gaoptout?hl=enFor the purposes of designing Ferrum's website in line with users’ requirements and optimising it on an ongoing basis, we use the web-analysis service Google Analytics provided by Google LLC in the US (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
For these purposes, pseudonymised usage profiles are created and cookies are used. Information about your use of Ferrum's website collected in the cookie, such as

  • browser type/version,
  • the operating software used,
  • referrer URL (of the previously visited site),
  • device hostname (IP address),
  • time of server request

is transmitted to a Google server in the USA and stored there. This information is used in order to assess usage of the website, to compile reports about website activities, and to perform other services connected with website and internet usage for the purposes of market research and designing these internet sites to meet our users’ requirements. This information is also sometimes passed to third parties, where this is legally prescribed, or where third parties are contracted to process this data. Under no circumstances will your IP address be linked with other Google data. IP addresses are anonymised so that it is not possible to identify them (IP masking).

You can prevent cookies from being stored using the appropriate settings in your browser software. Please note, however, that in this case, you may not always be able to use the full range of functions on Ferrum's website. In addition, you can prevent the data recorded by the cookie and data associated with your use of Ferrum's website (including your IP address) from being transmitted to and processed by Google by downloading and installing the browser plug-in available via this link:
http://tools.google.com/dlpage/gaoptout?hl=en.

The links on Ferrum's website to Facebook and other social media platforms work like normal links. As long as the links are not clicked on and you therefore do not leave Ferrum's website and navigate within the browser to, for example, Facebook, no user data will be transmitted to these social media platforms.

What types of personal data do we gather?

  • Essential details (name and address)
  • Contact details (email and telephone number)
  • Content data (text entered)
  • Usage data (websites visited, times of access)
  • Meta/communication data (IP addresses, device information)

Purposes of data processing

  • Processing of data in the course of fulfilling our contracts with our customers or for the implementation of
  • Pre-contractual measures carried out on request.
  • Advertising and optimisation of website content
  • Providing information about our products and services (if desired by the user and requested using the contact form)
  • With your consent
  • On the basis of a contract or at your request prior to entering into a contract
  • After having weighed the relevant interests, for example in connection with a legal requirement

How do we store personal data and for how long?

Where legal retention obligations exist, the relevant personal data will be stored for the length of time legally required. Once this legally-required retention period expires, we will assess if there is any further need to process the personal data. If there is no further need, the data is deleted.

To which recipients is personal data disclosed?

Your personal data will only ever be disclosed to a third party if this is necessary for the purposes of fulfilling a contract with you, if disclosing the data is permitted having weighed the relevant interests, if we are legally obliged to disclose the information, or you have given your consent for us to do so. However, your data will never be sold on.

Within the company, access to your data will only be given to those persons that require it to fulfil our contractual and legal obligations. Service providers employed by us can also access your personal data for these purposes.
This includes companies providing IT services, logistics, printing services,
telecommunications, debt collection, advice and consulting, and sales and marketing.

Data security

We take appropriate technical and organisational security measures in order to protect your personal data from unauthorised access and misuse. These measures include issuing instruction documentation, training, IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions, pseudonymisation, and monitoring.

Your rights as data subject

You have the right to be informed of any data that we process about yourself. Where the legal provisions are in place, you are furthermore free to demand the transfer, correction, or deletion of your data, or to limit how it is processed.

Please be aware that in the case of such requests, we will require evidence to ensure that you are the person that you claim to be.

Furthermore, you are free to withdraw any consent that you give to process your personal data at any time (e.g. newsletters). Within the legal framework set out, you also have the right to object to certain processing of data, for example, if it is being carried out on the grounds of public interest, or after having weighed the relevant interests. In particular, you have the right to object to the processing of your data in the context of direct marketing, if this is carried out after having weighed the relevant interests.
Please note that withdrawing consent only has future effect. Processing carried out before consent is withdrawn is not affected.

Right to complain

You have the right to complain to a data protection supervisory authority about the way we process your data. The responsible authority for private individuals in Switzerland is the Eidgenössische Datenschutz- und Öffentlichkeitsbeauftragte (EDÖB) (Feldeggweg 1, 3003 Bern, Switzerland).

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Disclaimer | Data Protection Statement